FOR OVERSEAS CUSTOMERS

ABOUT OVERSEAS ORDER

SERVICES

We can send your order by EMS(Express Mail Service). Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed or specific countries and regions cannot be delivered to due to factors out of our control. terra is not responsible for any delays or damage caused by the courier or customs agencies.

SHIPPING COST

ALL DELIVERIES

ASIA 3,900YEN

OCEANIA,NORTH AMERICA,CENTRAL AMERICA 5,500YEN

EUROPE 6,500YEN

SOUTH AMERICA,AFRICA,THE MIDDLE EAST 8,800YEN

*In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

TAXES & DUTIES

All International deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added.

When ordering goods from terra internationally, your order may be subject to import duties and/or taxes. terra is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. terra has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.

NO REFUNDS

All sales are final, and the terra does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.